What personal information do we collect from the people who visit our website?
When booking or registering on our website, you may be asked to enter your name, e-mail address, mailing address or other details to help you with your user experience.
When do we collect information?
We collect information from you when you register on our website, post a product, subscribe to a newsletter, complete a form, open a support ticket, or enter information on our website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the web site, or use certain other web site features as follows:
- To personalize your user experience.
- To enable us to deliver the type of content and product offerings that you are most interested in.
- To improve our website to serve you better.
- So that we can better assist you in answering your customer inquiries.
- To quickly process your transactions.
- Questions about reviews and reviews of services or products
- to follow them after the correspondence (live chat, e-mail or phone inquiries)
How do we protect your information?
We do not use vulnerability assessment and / or PCI standard scanning.
An external PCI-compliant payment gateway processes all CC transactions.
We regularly use malware scanning.
Your personal information is stored behind secured networks and accessible only to a limited number of people who have special access rights to such systems and must treat the information confidentially. In addition, any confidential / credit-related information you provide will be encrypted using Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, posts, or accesses your information to ensure the security of your personal information.
All transactions are handled by a gateway provider and not stored or processed on our servers.
Are we using ‘cookies’?
- To store and edit the items in the shopping cart.
- Understand and save the user preferences for future visits.
- Build aggregated data about site traffic and website interactions to provide better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
Most web browsers allow you to control most cookies through the browser settings. To learn more about cookies, how to view which cookies have been set, and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
If you do not want to track Google Analytics across all sites, visit http://tools.google.com/dlpage/gaoptout.
When users disable cookies in their browser:
When you disable cookies, some of the features that make your website more efficient may not work properly.
Disclosure of third parties / third parties
We do not sell, exchange or transfer your personally identifiable information to third parties unless we inform users in advance. This does not apply to website hosting partners and other parties who assist us in operating our website, conducting our business, or assisting our users, as long as these parties agree to keep this information confidential. We may also post information if it is required to comply with the law, enforce our site policies, or protect the rights, property, or safety of ours or others.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.
Links from third parties
Occasionally, at our sole discretion, we may offer or offer third party products or services on our website. These third party websites have separate and independent privacy policies. We therefore assume no responsibility or liability for the content and activities of these linked pages. Nonetheless, we try to protect the integrity of our site and welcome any feedback on these sites.
Google’s advertising requirements can be summarized in Google Advertising Policies. They are provided to provide users with a positive user experience. Google AdWords policies
We have not enabled Google AdSense on our website, but we can do so in the future.
California Online Privacy Law
According to CalOPPA, we agree with the following:
Users can visit our site anonymously.
You can change your personal information:
- By signing in to your account
How does our website handle Do Not Track signals?
We respect the signals “Do Not Track” and “Do Not Track”, cookies set or advertisements used if there is a “Do Not Track” (DNT) browser mechanism.
Does our website allow tracking of third party behavior?
It is also important to note that we allow third-party behavioral monitoring.
COPPA (Children Online Privacy Protection Act)
When it comes to collecting personal information from children under the age of 13, the Online Child Protection Act (COPPA) gives parents control. The Federal Trade Commission, the United States Consumer Protection Agency, enforces the COPPA Rule, which sets out what website and online service providers must do to protect the privacy and safety of children online.
We do not market specifically to children under the age of 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of data protection law in the United States, and its concepts have played a significant role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and their implementation is critical to compliance with the various privacy laws that protect personal information.
In order to comply with the Fair Information Practices, we will take the following measures in the event of data protection:
We will notify you by e-mail
- Within 7 working days
We will notify users via a local notification
- Within 1 business day
We also agree with the Individual Redress Principle, which allows individuals to enforce legally enforceable rights against data collectors and processors who are not in compliance with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals should call courts or government agencies to investigate and / or prosecute data breach.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial e-mails, sets requirements for commercial messages, gives recipients the right not to send emails, and sets strict penalties for violations.
We collect your e-mail address to:
- Send you information, respond to your requests, and / or answer other requests or questions.
- Edit orders and send information and updates to orders.
- To send you additional information about your product and / or service.
- Market our mailing list or continue to send emails to our customers after the original transaction has taken place.
To agree with CANSPAM, we agree to the following:
- Do not use false or misleading subject or e-mail addresses.
- Appropriately identify messages as advertising.
- Add the physical address of our headquarters or our corporate office.
- Monitor third-party email marketing services for compliance, if one is used.
- Respect unsubscribe / unsubscribe requests quickly.
- Allow users to log out by using the link at the bottom of each email.
If you want to unsubscribe at a later date, you can do so like this:
- Follow the instructions at the end of each e-mail.
Schützenweg 12, A-6336 Langkampfen
Telefon: +43 (0) 664/1491955
Latest revision 03.02.2021